IT Support & Solutions
Reliable Technical Support to Keep Your Business Running
What is Managed IT Support?
Managed IT support is outsourced IT services where we proactively monitor, maintain, and support your technology infrastructure. Think of us as your virtual IT department.
Whether you're a small business with 5 employees or an enterprise with 100+, we provide the expertise you need to keep systems running, data secure, and employees productive.
Your IT, Our Priority
24/7 monitoring and support so you can focus on growing your business.
What We Offer
Comprehensive IT solutions tailored to your business needs
Network Setup & Management
- Router and switch configuration
- WiFi hotspot setup
- VPN setup for remote access
- Network security & firewalls
Server Management
- Windows Server setup & config
- Linux server administration
- Cloud server management
- Backup & disaster recovery
Cybersecurity
- Antivirus & anti-malware
- Firewall configuration
- Security audits
- Employee security training
Remote Work Setup
- Remote desktop setup
- Cloud collaboration tools
- VoIP phone systems
- Home office networking
Data Backup & Recovery
- Cloud backup solutions
- Local backup systems
- Disaster recovery planning
- Data migration services
IT Consulting
- IT strategy planning
- Technology audits
- Vendor management
- Compliance consulting
Support Packages
Flexible plans designed for businesses of all sizes
Starter
For small offices (1-5 users)
- 8 hours remote support/month
- Email support
- Basic security updates
- Monthly system check
- 4-hour response time
Professional
For growing businesses (6-15 users)
- 20 hours remote support/month
- Phone & WhatsApp support
- Priority security updates
- Weekly system monitoring
- 2-hour response time
- 1 on-site visit/month
Business
For established businesses (16-30 users)
- Unlimited remote support
- 24/7 priority support
- Proactive monitoring
- 3 on-site visits/month
- 1-hour response time
- Quarterly IT planning
Need a custom plan? Chat with us for customized solutions
How It Works
Contact Us
Reach out via form, call, or WhatsApp to discuss your IT needs.
Assessment
We analyze your current systems and identify areas for improvement.
Proposal
We provide a detailed proposal with solutions and pricing.
Onboarding
We set up monitoring, provide documentation, and you're covered!
Why Choose TECH247 for IT Support?
Fast Response
Under 1 hour response time for urgent issues. We don't let your business down.
Fixed Pricing
No surprise bills. Know exactly what you're paying every month.
Security First
Proactive monitoring to prevent issues before they happen.
Local Experts
Kenyan-based team who understand local business needs.
Request a Quote
Fill in your details and we'll get back to you within 2 hours